For After-Hours Service Call: 1-866-553-7205

 Continuity  of care means having comprehensive medical care provided to you in a  coordinated manner by your family physician. Over a long period of time,  we develop a physician – patient relationship with you, and this  combined with in-depth knowledge of your health allows us to make  medical decisions that that are in your best interest.

When our patients go to walk in clinics, continuity of care becomes disrupted: 

• Most  walk-in clinic doctors do not have your complete medical history. They  do not have an established relationship with you to guide medical  decision-making.
• Your  family physician will not know what happened at the walk–in clinic,  what tests were ordered, or what treatment/referrals were made
• Any results or reports generated from the visit will return to the walk-in clinic and not to your family physician
• Walk-in clinics will not arrange for follow up of ongoing issues

We work together as a team to provide after hours  coverage so our patients do not need to go to walk-in clinics. We  provide an after hours Clinic Monday to Friday from 5 – 8pm, and on  Saturdays from 9am– 12 noon, for urgent issues only. 

When you attend the After Hours Clinic:

• You will be seen by your family physician or one of the doctors in our team
• Be  assured that your family physician will have the full story from your  visit to after hours clinic visit including any results/reports generated from  the visit

 If you have chest pain, if you think you are having a stroke, heavy bleeding, or fracture, severe allergic reaction or trouble breathing, call 911 immediately or go directly to the nearest emergency department. 

• Routine blood pressure checks. We will see urgent cases
• Regular prescription renewals. Ideally this should be done by your doctor during working hours.
• Results of routine lab tests or procedures ordered during working hours.
• Notes for work or absences due to illness (if an exception is made,  charges may apply)
• Requests for referrals, procedures or for appointments with your own doctor
• Pre-Operative physicals, routine paps or Well baby visits as these are more appropriately done by your regular Family Doctor